RTA Mobility
Shared-ride paratransit for riders who qualify.
RTA Mobility is a shared-ride paratransit service for people who cannot ride RTA fixed-route buses because of a disability or age. It serves Howard County, Anne Arundel County, northern Prince George’s County and the City of Laurel. Riders must be approved before booking.
Two services
| ADA paratransit | General Paratransit (GPT) | |
|---|---|---|
| Who can ride | People whose disability prevents them from using fixed-route buses | Howard County residents aged 60+, or aged 18–59 with a disability |
| Where | Trips within ¾ mile of RTA fixed-route service | Within the Howard County service area |
| Trips | Unlimited trips each day | One round trip a day — to medical appointments, senior centers, social service agencies, work, or school and college |
| When | Call to confirm hours for your trip | Monday – Friday, 8:00 AM – 5:00 PM; no weekend service |
| Service | Door-to-door or curb-to-curb | Curb-to-curb |
| Personal care attendant | Rides free | Pays full fare |
| Fare | $4.00 a trip, or $35.00 for a 10-ride ticket book | $5.00 a trip, or $50.00 for a 10-ride ticket book |
| To apply | Application with a physician section, plus a face-to-face interview | Application with a physician section |
Pay one-way fares to the driver; ticket books are sold online only. GPT tickets bought before July 1, 2019 never expire, and you don’t pay the difference when you use them. Riders certified for RTA Mobility ride RTA fixed-route buses free. See all fares.
Veterans ride free
Registered RTA Mobility riders who are U.S. military veterans ride free to the Baltimore VA Medical Center.
How to apply
- Download the ADA application (PDF, opens in a new tab) or the GPT application (PDF, opens in a new tab), or call 1-800-270-9553 and we’ll send you one.
- Ask your physician to complete their section.
- ADA applicants also complete a face-to-face interview.
- Return the application to RTA Mobility, [[address_line1]], [[address_line2]]. Call us if you need help.
- Once you’re approved, book your trips.
Booking a trip
Book by phone at 1-800-270-9553 (Maryland Relay: 711), in the RTA Mobility app, or on the RTA Mobility web portal (opens in a new window), where you can schedule and view your pickups from a computer.
Rider documents
- RTA Mobility at a glance (PDF, opens in a new tab)
- RTA Mobility app rider guide (August 2026) (PDF, opens in a new tab)
- ADA paratransit brochure (2026) (PDF, opens in a new tab)
- General Paratransit brochure (2026) (PDF, opens in a new tab)
- RTA Mobility guidelines (PDF, opens in a new tab)
- Warnings, suspensions and appeals (PDF, opens in a new tab)
- RTA Certified FREE Ride Card application (PDF, opens in a new tab)
Compliments, complaints and suggestions
Write to RTA Mobility, [[address_line1]], [[address_line2]]; fax 443-285-0050; or email RTAmobilityservices@transitRTA.com.